For many years information governance failed to achieve many of its goals primarily because document classification, which is the necessary first step in nearly all IG initiatives, has proven difficult to achieve on an enterprise scale. No more. 2015 marks the beginning of a whole new era. Background People involved in information governance have long known […]

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ECM users sometimes have the Info Gov equivalent of the deep sea diving “bends.” This condition occurs when divers ascend too quickly after deep dives and the gas that had been compressed in their bodies decompresses causing painful and sometimes fatal injuries. ECM users sometimes feel like their heads are about to explode after trying […]

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Google Maps teaches several lessons about information governance that are worth considering for any major IG initiative that will take in information from many sources, normalize it, keep it current, and present it in a useful fashion. 1. Start with a bold vision. Stephen Covey would call this begin with the end in mind. Without […]

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Done right, information governance captures the institutional memory of the people in an organization about the documents that have been used to record its activities over time. There are usually a few key people who know which business units have developed specific reports or forms for specific items, when the information in those reports or […]

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Writers in the information management space often speak of structured vs. unstructured data and then analyze documents as if they were “unstructured.” However, when documents are clustered by visual similarity, they are actually fairly structured within clusters, e.g., invoices, letters, and emails each have recurring attributes or data elements located in generally the same place […]

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Faceted classification represents the collective judgment of knowledge workers or subject matter experts from multiple areas in an organization on how to classify documents and grant access to them. It is a logical outgrowth of visual classification and builds on the organization’s existing access authorization infrastructure. Faceted classification is an extremely efficient way to remove […]

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The Grossman-Cormack article, “Evaluation of Machine-Learning Protocols for Technology-Assisted Review in Electronic Discovery,” has kicked off some useful discussions. Here are our comments on two blog posts about the article, one by Ralph Losey, the other by John Tredennick and Mark Noel: Losey: The Text Streetlight Ralph Losey made an interesting point in his July 6, […]

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Without the right tools, even basic information governance tasks can be difficult. The most glaring example is document classification which is the bedrock upon which virtually all information governance initiatives rest. If you can’t accurately classify an ever increasing volume of documents and correspondence, you can’t apply the correct retention schedules, you can’t specify which […]

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Most of us have heard about the parable of the six blind men and the elephant – it may actually be the first recorded instance of faceted classification. Six blind men touched different parts of an elephant and each described a completely different thing based on their own perspective or “view” of the elephant: The one […]

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