Recent revelations about the Equifax data breach can be used as a learning moment for managers and business leaders both in terms of specific causes and, perhaps more importantly, as a way of developing systems to prevent similar vulnerabilities. Specific Causes Criminals appear to have accomplished the Equifax data breach by exploiting a website vulnerability […]

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In content management, negation involves the ability to focus on items that are relevant for a particular purpose by removing irrelevant items from consideration. The basic idea of negation is familiar to people who have used the Boolean logical operators “NOT” or “XOR” for full text search – those operators remove irrelevant documents from search […]

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Many organizations manage their content using enterprise content management (“ECM”) systems like SharePoint, Office 365, FileNet, Open Text, or Documentum. These ECM systems are really databases that permit organizations to associate various classifications, tags, and descriptions (collectively, “attributes”) to the content being managed and to use those attributes to find specific documents. Parties seeking documents […]

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Enterprise Content Management systems enable organizations to work effectively with their unstructured content. ECM typically takes a more holistic view of an organization’s documents than e-discovery and enhances the ability to retrieve and analyze documents beyond what e-discovery is typically able to achieve. ECM classifies unstructured content, provides controlled access to it, and assigns granular […]

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In Everything is Miscellaneous, David Weinberger points out that no single classification system will necessarily best serve all those who use the classified content, and he points out several tools used by popular websites to let individual users create and share what they consider to be significant information. Many of those tools could be applied to improve the […]

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Whether an organization is trying to consolidate individual information silos, incorporate content acquired by merger or acquisition, or permit federated search, the challenge is determining where is true north in terms of classifying content. That is, to find a way to first group or classify documents consistently regardless of any one person’s view or assessment […]

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